HUNTER SECURITY LIMITED

Privacy Notice -
We are Security Systems and Intruder Alarm Installation company trading as Hunter Security Ltd. (Company Number 3729401) (“we”, “us”, “our” or “Hunter Security Ltd.”). Our registered office is at Walnut Tree Farm, Cockmannings Lane, Orpington, Kent BR5 4HF
We are committed to safeguarding your privacy and any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Hunter Security Limited is a “Data Controller,” which means that we are responsible for deciding how we hold and use personal information about you. We are required - under data protection legislation - to notify you of the information contained in this privacy notice. The processing of Personal Data is governed by General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018.
It is important that you read this notice - together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you - so that you are aware of how and why we are using such information.

What information do we collect?
We collect your personal data because it is necessary, only in relation to taking steps to enter into a contract with you and/or performance of a contract with you.
We may collect, store and use the following kinds of data about you:
Information you give us: This is information about you that you give us by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you enter in to a contract with us for the installation of any form of The information you give us may include your name, address, e-mail address and phone number, financial information and personal description.
We do not collect any sensitive personal data about you, such as information about your race, political opinions or religious beliefs - unless we obtain your explicit consent. In addition, we do not knowingly collect personal data from - or direct our content towards - those under the age of 16.

How do we use your personal data?
Personal data collected by us are solely in connection with setting up a contract for the maintenance and monitoring of your alarm system.
We may use your personal data to:

• administer our site.
• carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
• provide you with information about other goods and services that we offer, which are similar to those that you have already enquired about or are certified for.
• send statements and invoices to you and collect payments from you.
• comply with our statutory and regulatory obligations.
• deal with enquiries and complaints made by or about you relating to the site.

You can withdraw your consent to any marketing emails, at any time, simply by emailing enquiries@huntersecurity.com

Disclosing your personal data to others
We will not share your personal data with others, unless:
• we are under a duty to disclose or share your personal details in order to comply with any legal obligation, or in order to enforce or apply our rules.

• our business enters into a joint venture with, or is sold to or merged with, another business. We may then share your personal details with our new business partners or owners.

• we use third parties to carry out business activities and they require your personal details to do so. This primarily is your local Police, The monitoring company and SSAIB (our regulators)

Cookies
Cookies are text files, placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track your use of a website and to compile statistical reports on website activity.
Our Website does not collect Cookies.

Where we store your personal data
We store all of your personal details on a secure server in a locked and alarmed office which is also has password protection.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. As such, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How long do we keep your personal data for?
We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data - and whether we can achieve those purposes through other means - and the applicable legal requirements.
How secure is my data?
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal information to only employees.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Your rights
Under certain circumstances, by law you have the right to:
• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at Walnut Tree Farm, Cockmannings Lane, Orpington, Kent BR5 4HF or email us at enquiries@huntersecurity.com

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Your right to complain
If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner’s Officer (ICO).

The ICO can be contacted by telephone on 0303 123 113 - Monday to Friday, between 9am and 5pm - or by email at casework@ico.org.uk. You can also visit the ICO’s website by following this link: https://ico.org.uk/.
Data Controller
The data controller responsible for your personal data is Hunter Security Limited, Walnut Tree Farm, Cockmannings Lane, Orpington, Kent, BR5 4HF (Company Number 3729401.) Our data protection registration number is Z9415146.

If you have any questions about this privacy notice or how we handle your personal information, please contact the Hunter Security Limited on 01689 870951.

19/3/2018